FAQ

Frequently asked questions

Answers on access, security, pricing, AI features and warehouse coverage.

Getting started
How do I connect my first project?

Sign up, then choose the free trial or a paid plan. Next, paste a read-only BigQuery service account key. SlashPeak checks it before it saves anything. Most teams see their first report in under ten minutes.

How long does the first scan take?

Most projects finish in under a minute. Scans only read metadata — never table contents — so they stay fast even on large projects, and later scans run automatically in the background.

Do I need to install anything?

No. SlashPeak is entirely self-serve in the browser — no agent, proxy or warehouse extension to install. You paste a credential and connect.

What do I get on the 30-day trial?

Every cost rule, scans every 6 hours, 30 days of history, and slot and reservation right-sizing. The trial has 1 seat (you, as the owner) and no AI. It needs no credit card. Our team approves each trial request, and the 30 days start on approval.

Security & access
Does SlashPeak ever read my table data?

No. SlashPeak only reads metadata — job history, table definitions, storage sizes and reservation usage. It never runs a query against your actual rows and never requests the role that would let it. The one optional exception is a linked Cloud Billing export, where you grant read access on that single dataset of cost rows.

What IAM roles does the service account need?

Required permissions: bigquery.jobs.create, bigquery.jobs.listAll, bigquery.datasets.get, bigquery.tables.get, bigquery.tables.list, bigquery.reservations.list, resourcemanager.projects.get, bigquery.readsessions.create, bigquery.readsessions.getData. You can review and verify every one of these before you paste a key — see the Security page for the exact list and what each one unlocks.

How is my credential stored?

Encrypted at rest and only decrypted server-side at scan time. You can revoke access at any point by deleting the connection or the underlying service account key in GCP.

Is my account isolated from other customers?

Yes. The application scopes every request to your account, and Postgres row-level security adds a second check on your account's records in the database.

Are you SOC 2 certified?

SOC 2 is in progress. We'll publish the report as soon as it's complete — reach out if you need details for a vendor security review in the meantime.

Pricing & plans
What does each plan include?

After signup you choose: a free 30-day trial with no credit card, or a paid plan right away. You can move from the trial to a paid plan at any time, and its features start the moment you pay. Paid plans have no trial. Starter has 2 seats, every cost rule, anomaly detection, alerts, Cognis with 1x AI usage, scans every 6 hours, weekly or monthly report emails and 30 days of history. Growth adds 8 seats, Cognis AI DBA with GitHub pull requests, 2.5x AI usage, scans every 3 hours, daily report emails, 1 API key and the audit log. Pro adds 25 seats, hourly scans, 60 days of history, slot and reservation right-sizing, 5 API keys and 5x AI usage. Enterprise adds unlimited seats, 90 days of history, custom AI usage, a custom scan schedule, an SLA and a dedicated account team.

Can I change plans later?

Yes. In Settings → Billing, click Change plan to see every plan. An upgrade starts at once: the unused part of your current plan counts as credit, a new billing period starts that day, and you pay the new price less that credit. A downgrade starts when your current period ends, and your team must fit in the new plan's seats first. Your history window follows the plan you are on: after a downgrade, history older than the new plan's window is deleted.

How is Enterprise priced?

Enterprise is priced on the basis of % spend, billed yearly — talk to us for a quote scoped to your projects.

Is there a discount for paying yearly?

Yes, Starter, Growth and Pro are about 17% cheaper billed yearly than month to month. Enterprise is billed yearly by default.

AI features
What is Cognis?

Cognis answers plain-English questions about your spend using your own account's data — "which table cost the most last week" gets a real, sourced answer, not a guess. It is on Starter and above. The trial has no AI.

What is the Cognis AI DBA and is it safe?

Cognis AI DBA applies a small set of safe, reversible fixes on top of what SlashPeak already finds. It is on Growth and above. It needs a separate operator key you create, starts paused and runs only inside a policy you set. By default an owner approves each action. Every change is logged and almost all can be rolled back.

Can the AI DBA change anything without my approval?

Only if you allow it. It is off by default, and every action waits for an owner unless you switch that action type to run by itself. Then it runs only on the datasets and environments you pick, under daily and monthly limits you set. Some changes, such as resizing a reservation or switching the storage billing model, always need an owner.

How do dbt fixes get applied?

As a pull request on your repository, opened through our GitHub App. Your CI runs against it like any other PR, and a person on your team reviews and merges — the AI DBA never merges on its own.

Teams & alerts
How do my teammates join?

SlashPeak groups people by work email domain. When a teammate signs up with the same domain, they join your account with no access. An owner then makes them a viewer or an owner. Each viewer or owner uses one seat.

Where do alerts go?

To email, Slack or your own webhook. You get cost spikes, budget alerts, new findings after a scan and Cognis AI DBA actions. Owners pick which alerts go where in Settings.

Warehouses
Is SlashPeak only for BigQuery?

BigQuery is fully supported today. Snowflake and Databricks are coming soon on the same read-only, metadata-only model. Join the waitlist on the Integrations page and we will email you when they open.

Do you support multiple BigQuery projects and regions?

Yes. Connect any number of projects. We find the regions each project uses at the start of every scan, and you can turn a region off. See them side by side or rolled up into one view.

Will pricing differ across warehouses?

Plans stay warehouse-agnostic — the same tier gives you the same limits regardless of which warehouses you connect.

Take control of your warehouse bill

Understand, reduce and govern your cloud data spend with SlashPeak — starting today.

  • 30-day free trial
  • No credit card
  • Read-only access
  • Set up in minutes